999dt Privacy Policy — How We Protect Your Data

Introduction

999dt ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all players who register and use the 999dt website and services. This Privacy Policy explains in clear, plain language what personal information 999dt collects, the purposes for which it is used, how it is stored, who it may be shared with, and what rights you have over your own data. This Policy applies to all users of 999dt who access the platform from Bangladesh or from any jurisdiction where 999dt services are available.

By registering an account on 999dt, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please do not register an account or use the 999dt platform.

Information We Collect

999dt collects personal information from you at the time of registration, during the KYC verification process, when you make deposits or withdrawals, and automatically through your use of the platform. The categories of personal data we collect include the following.

• Identity information: full name, date of birth, national ID or passport number, photograph (for KYC purposes).
• Contact information: Bangladesh mobile phone number, email address (if provided), residential address.
• Financial information: bKash, Nagad, Rocket or Upay wallet numbers (masked), transaction amounts and dates, withdrawal account details. Full payment credentials are not stored by 999dt.
• Account activity data: login timestamps, session durations, game history, betting records, deposit and withdrawal history, bonus redemption records.
• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and approximate geographic location (country/city level).
• Communication records: records of any messages exchanged between you and the 999dt support team, including email correspondence and in-platform chat logs.

999dt does not collect sensitive personal data categories such as biometric data, racial or ethnic origin, political opinions, religious beliefs or health data, except where a player voluntarily discloses such information (for example, in a responsible gaming self-exclusion request that references a health condition). Any such information disclosed voluntarily will be used only for the purpose for which it was disclosed.

How We Use Your Information

The personal data 999dt collects is used only for the specific, legitimate purposes listed below. We do not use your data for any purpose not disclosed in this Policy without first obtaining your explicit consent.

• Account creation and management: to register your account, verify your identity, manage your preferences and communicate important account-related information.
• Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay and card payment partners, and to maintain accurate transaction records.
• Responsible gaming compliance: to monitor gameplay patterns and enforce responsible gaming tools including deposit limits, session reminders and self-exclusion, and to identify players who may be at risk.
• Fraud prevention and security: to detect, prevent and investigate suspicious activity, money laundering, bonus abuse, multi-accounting and other prohibited conduct.
• Legal and regulatory compliance: to fulfil obligations under applicable laws, including responding to lawful requests from competent authorities and maintaining records as required.
• Platform improvement: to analyse aggregated, anonymised usage data for the purpose of improving the 999dt platform, fixing bugs, optimising performance and developing new features.

Where 999dt sends you promotional communications such as bonus notifications or seasonal offers, this is done on the basis of your consent given at registration or subsequently updated in your account settings. You may opt out of promotional communications at any time by contacting [email protected]. Opting out of promotional messages does not affect essential service communications such as account security alerts and transaction confirmations.

Legal Basis for Processing

999dt processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved.

• Contractual necessity: processing required to fulfil our contract with you, including operating your account, processing payments and providing access to games and betting markets.
• Legal obligation: processing necessary to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations and lawful orders from regulatory or law enforcement authorities.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring and internal analytics, where such interests are not overridden by your rights and freedoms.
• Consent: where you have provided explicit consent for a specific processing activity, such as receiving promotional communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Sharing Your Information

999dt does not sell or rent your personal data. We may share your data with the following categories of third party, strictly for the purposes described, and only to the extent necessary.

• Payment processors: bKash, Nagad, Rocket, Upay and card payment partners receive only the minimum transaction data required to process your deposits and withdrawals.
• Identity verification providers: third-party KYC service providers may receive identity documents and personal details for the purpose of verifying your age and identity in accordance with our verification obligations.
• Fraud and security service providers: anonymised or pseudonymised data may be shared with fraud detection and cybersecurity service providers to protect the platform and its users.
• Competent authorities: 999dt will disclose personal data to law enforcement, regulatory bodies or other government authorities where required to do so by law, court order or equivalent legal process.

Data Security

999dt implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include SSL/TLS encryption for all data transmitted between your browser and our servers, access controls that restrict internal access to personal data on a strict need-to-know basis, regular security audits and vulnerability assessments, and secure storage of all account credentials using industry-standard hashing algorithms.

While 999dt takes every reasonable precaution to secure your data, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data security incident affecting your personal data, 999dt will notify affected players promptly and take all necessary remedial action.

Data Retention

999dt retains personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this Policy. Specifically, account and transaction records are retained for a minimum of five years from the date of the last transaction or account closure to comply with applicable anti-money laundering and financial record-keeping obligations.

When personal data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, 999dt will securely delete or anonymise it. You may request early deletion of your personal data by closing your account and submitting a formal erasure request to [email protected]. Requests will be processed within 30 days, subject to any overriding legal retention requirements.

Cookies and Tracking Technologies

999dt uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session security and collect anonymised analytics data. The types of cookies used by 999dt are as follows.

• Essential cookies: strictly necessary for the platform to function. These cookies enable core features such as account login, session management and payment processing. They cannot be disabled without breaking the service.
• Functional cookies: used to remember your preferences such as language settings and display options, so you do not need to reconfigure them on each visit.
• Analytics cookies: collect anonymised data about how players interact with 999dt, including pages visited, features used and time spent on each section. This data is used in aggregate form only and cannot be used to identify individual players.

You may control cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to log in and use the full features of the 999dt platform. 999dt does not use advertising or third-party tracking cookies.

Your Rights Over Your Data

As a player on 999dt, you have the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.

• Right of access: you may request a copy of all personal data 999dt holds about you, free of charge, within 30 days of your request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: subject to legal retention obligations, you may request the deletion of your personal data by closing your account and submitting a formal erasure request.
• Right to restriction: you may request that 999dt restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to object: where processing is based on legitimate interests, you have the right to object to that processing. 999dt will cease the processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

All data rights requests are handled confidentially. We may need to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorised person. There is no charge for exercising your data rights under this Policy.

Children's Privacy

999dt is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Registration on 999dt requires confirmation that the registrant is aged 21 or above. If 999dt becomes aware that a player under the age of 21 has registered an account, that account will be immediately closed, all associated balances forfeited, and any personal data collected will be securely deleted. Parents or guardians who believe their child may have accessed 999dt should contact us immediately at [email protected].

Changes to This Privacy Policy

999dt reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, we will notify registered players via SMS to their registered Bangladesh mobile number and post the revised Policy on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed of how 999dt handles your personal data. Your continued use of the platform following notification of any change to this Policy constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 999dt handles your personal data, please contact our dedicated data support team. We are available 24 hours a day, 7 days a week. Email: [email protected] (plain text — not a clickable link). All privacy-related enquiries will receive a response within 30 days.